Transformative Success in Forsyth County
Property tax analytics that bring clarity and innovation to a complex industry
Our Solutions in Action
John Burgiss, Tax Assessor and Collector for Forsyth County, North Carolina, shares his insights on the transformative impact of FARRAGUT’s property tax solutions. Forsyth County has significantly benefited from Farragut’s Arist CAMA and Arist Analytics tools to streamline mass appraisals, ensure more fair and equitable assessments, and visualize data for fact-driven insights and decision-making.
Proven, Custom Solutions for the Real World
FARRAGUT delivers innovative and reliable technology solutions tailored to real-world needs. Burgiss highlights the effectiveness of Arist CAMA and Arist Analytics for Forsyth County, NC:
“We were able to, with just a few conversations with FARRAGUT staff, build something that would help our appraisers ensure they were hitting their marks on…elements in real estate appraisal to ensure equity and fairness.”
These tools streamline mass appraisals, improve valuation accuracy, and provide comprehensive data visualization for better decision-making.
Listening and Building Real Solutions
Our customer-centric approach ensures our property tax solutions address specific pain points. Burgiss appreciates our collaborative process:
“We were basically our own island… Farragut allowed us to collaborate with others, participate, and benefit from other counties.”
This partnership has facilitated the creation of robust and practical tools that meet Forsyth County’s unique needs.
Empowering, Collaborative Partnerships
FARRAGUT’s dedication to collaboration is evident in our work with Forsyth County. Burgiss underscores the importance of teamwork:
“The model of collaboration has been growing… We carry that out as counties working together with each other more and more each year.”
This synergy ensures continuous improvement and adaptation to evolving requirements, fostering an environment of mutual growth and success.
Proactive Problem Solving with New Ideas
FARRAGUT’s proactive approach and forward-thinking solutions have significantly enhanced Forsyth County’s operations. Burgiss notes our commitment to innovation:
“FARRAGUT staff are very knowledgeable…They understand the processes well enough to code the enhancements we need.”
FARRAGUT’s expertise and willingness to explore new ideas ensure that Forsyth County remains at the forefront of efficient tax assessment and collection practices.
Exceptional Team Synergy
FARRAGUT’s team brings diverse strengths and expertise to deliver exceptional results. Burgiss highlights our structured support and training:
“FARRAGUT provides a lot of structure…They lead the SME groups, helping us understand fully what we’re asking them to do in the code.”
Our dedicated and knowledgeable team ensures that Forsyth County can achieve optimal performance and efficiency.
Exceptional Results: Forsyth County’s Transformation
The results of FARRAGUT’s solutions in Forsyth County are remarkable. Burgiss, who recently won the NCAAO 2023 Joseph E. Hunt Distinguished Jurisdiction Award and was named Assessor of the Year, credits Farragut for these achievements:
“Our collection rates have increased significantly…The system supports us in doing more volume of work with less staff, even as our county is growing.”
With FARRAGUT, Forsyth County has achieved greater efficiency, consistency, and fairness in property tax assessment and collection, setting a new standard for excellence in the field.
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